Timpson

Lubna Ikram
1 Star
I took my heels into the Timpson by Tesco Handforth today! A bit of the patent leather had curled up and a new heel tip was needed. The guy in there assured me he would sort it out and would charge £11. Came back after 15 min as he asked me to, only to find that my heels looked worse than when I handed them in. I expressed my dislike and that didn't go down very well with him. He was arrogant, rude and obnoxious and not professional. I paid and left. But I shouldn't have as he literally damaged my heels. I will never go back. The most terrible service ever. Timpson, you owe an apology to me and a class in customer service wouldn't go amiss to the guy working in there. And maybe also a few classes in the trade he's in as he damaged my heels rather than repairing them!!
Tuesday 28th May 2024

Kenya Marcs
5 Star
Every time I’ve been in this shop I’ve received excellent customer care!! I had a bracelet no jeweller could remove the links but got it done here!! Can’t thank them enough
Tuesday 12th December 2023

Alan
1 Star
Avoid Very rude guy who served my wife on Saturday. Arrogant and full of self importance, not the best way to treat a new customer.
Saturday 13th January 2024

Guy Helliker
5 Star
Brilliant service, tgevguyvreallyvcarescabout getting the job done on time and did it well
Thursday 28th December 2023

INFINITY GROUP
5 Star
Best branch I have ever been to, not only key cutting but photo printing, shoes come back better than brand new, exceptional customer service
Tuesday 16th May 2023